DISTANCE SALES CONTRACT
(For Digital Services)
This Distance Sales Contract has been prepared in accordance with Law No. 6502 on Consumer Protection and Distance Contracts Regulation for the sale of digital services.
ARTICLE 1 - PARTIES
1.1. Seller (Service Provider)
Company Name: EuroLaw Hub
Address: [Company Address]
Email: info@eurolawhub.com
Tax Office & Tax Number: [Tax Information]
1.2. Buyer (Customer)
Full Name / Company Name: [Buyer’s Name]
Address: [Buyer’s Address]
Phone: [Buyer’s Phone]
Email: [Buyer’s Email]
By electronically accepting this contract, the Buyer declares that they understand and agree to all obligations regarding the purchase and use of the digital service specified in this contract.
ARTICLE 2 - SUBJECT OF THE CONTRACT
This contract regulates the sale and provision of digital services purchased by the Buyer through the Seller’s platform [Digital Service Name], including the rights and obligations of both parties.
-
Service Description: [e.g., Online course, SaaS subscription, digital content access]
-
Service Duration: [e.g., 1 Month, 1 Year, Lifetime]
-
Price & Payment Terms: [e.g., Monthly Subscription: 100 TRY + VAT, One-Time Payment: 500 TRY]
-
Delivery Method: Electronic (Email, User Panel, API, etc.)
ARTICLE 3 - PAYMENT AND INVOICING
3.1. The Buyer agrees to pay for the digital service using the payment methods provided by the Seller (credit card, bank transfer, online payment gateways).
3.2. After payment, the Seller will issue an electronic invoice and send it to the Buyer’s registered email address.
3.3. The Buyer acknowledges that third-party payment service providers may be involved in processing payments.
ARTICLE 4 - DELIVERY AND ACCESS
4.1. The Buyer will gain access to the purchased digital service [within the specified period] after the payment is completed.
4.2. The Seller is responsible for providing the digital service but is not liable for issues arising from the Buyer’s internet connection, devices, or third-party service providers.
4.3. As digital services do not require physical delivery, no shipping or logistics processes are involved.
ARTICLE 5 - RIGHT OF WITHDRAWAL AND REFUND POLICY
5.1. According to Article 15 of the Consumer Protection Law, the right of withdrawal does not apply to digital services that are instantly performed and delivered electronically.
5.2. However, the Seller may, at its own discretion, offer partial or full refunds in specific cases. Such cases will be assessed based on the Seller’s refund policies.
5.3. If the service is defective or incomplete, the Buyer may contact the Seller within 7 days to request a resolution.
ARTICLE 6 - PRIVACY AND DATA PROTECTION
6.1. The Seller processes and stores the Buyer’s personal data in accordance with Law No. 6698 on the Protection of Personal Data (KVKK).
6.2. The Buyer agrees that the information provided during the purchase process is accurate and consents to its processing.
6.3. The Seller does not share customer information with third parties under any circumstances, except when required by law.
ARTICLE 7 - FORCE MAJEURE
7.1. Neither party shall be held liable for any failure to perform its obligations due to force majeure events, such as natural disasters, wars, or internet infrastructure failures.
7.2. In such cases, the Seller may temporarily suspend service provision and must notify the Buyer.
ARTICLE 8 - DISPUTE RESOLUTION
8.1. In case of disputes arising from this contract, Consumer Arbitration Committees and Consumer Courts are authorized.
8.2. The parties will first attempt to resolve disputes amicably; otherwise, the courts in the Seller’s jurisdiction shall have authority.
ARTICLE 9 - EFFECTIVENESS
9.1. The Buyer declares that they have read, understood, and accepted all terms of this contract by purchasing the digital service.
9.2. This contract enters into force on the date the Buyer electronically accepts it.
BUYER
Full Name: _______________
Date: _______________
Email: _______________
SELLER
Company Name: _______________
Authorized Person: _______________
Signature: _______________